NINJA LAIR POLICIES

REGISTRATION & PAYMENT PROCEDURES:
To better serve our families, we offer Continuous Enrollment.

CONTINOUS ENROLLMENT MEANS:
Easy Registration. Once registered, your child remains enrolled in classes until you wish to drop.

No hassle transfers. Currently enrolled students may move to a different class or day/time, as space is available.

Automatic payments. No need to come in and pay in person. Payments are run on the 1st or the first Monday every 4 weeks of your membership.

FEE'S: Families pay no registration or cancellation fee.

PARENT PORTAL ACCESS: Make changes to your account easily online and schedule makeups.

MISSED CLASSES & MAKEUPS:
We understand life happens.  We do give class makeups for 60 days as long as we receive a 24-hour notice of an absence, or makeups will not be honored. We do have a waitlist for classes!

DROP POLICY:
All drop requests must be made 24 hours before payment is due.

REFUNDS: We at Ninja Lair do not offer refunds on open gym, loss punch cards, retail or classes. Your class tuition pays for a class spot, regardless of attendance. Tuition will not be prorated for absences or scheduled Ninja Lair closures. If injury or sickness occur, we will work with you families on an individual basis.

OPEN GYM RULES: All Rules are in place for the safety of all participants! We do give a first warning, after the first warning the participant will be asked to leave and without refund! This is also in the waiver that all participants have to sign before allowed to enter the floor!

CLASS RULES:  All rules are put in place for safety reasons and will be enforced while in Ninja Lair! When they are not followed, they will receive 3 warning, then 5-minute sit out and the 3rd time will result in dismissal of that class and will have to leave with no make ups or refunds!  

WE HAVE ZERO TOLERANCE FOR THE FOLLOWING AND IMMEDIATELY HAVE TO LEAVE NINJA LAIR WITHOUT REFUND AND DEPENDING ON THE SERVERITY CAN/WILL BE BANNED FROM THE PREMISES:

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1. Any Bullying (physical harassment, threating, name calling, racial slurs, taunting or discriminatory comments)
2. Inappropriate Language or Gestures
3. Fighting or Disorderly Conduct
4. Mistreatment of Our Staff or Guests
5. Mistreatment of our equipment (throwing, kicking, or damaging obstacles on purpose)
6. Alcohol Consumption in Ninja Lair
7. Tobacco, Marijuana, E- Cigarettes, or Vape Use in Ninja Lair
8. Refusal to sign a waiver!